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Client Relationship Manager

2 months ago

Albuquerque, New Mexico, United States Thrive Skilled Pediatric Care LLC Full time
About the Role

We are seeking a skilled Client Relationship Manager to join our team at Thrive Skilled Pediatric Care LLC. As a key member of our care team, you will be responsible for cultivating and maintaining relationships with patients, families, and healthcare professionals.

Key Responsibilities
  • Maintain accurate and up-to-date staffing needs for patients and their families.
  • Coordinate the opening of new patient referrals in partnership with the Clinical Supervisor.
  • Utilize our applicant tracking system to engage and convert nurses and other care team members.
  • Develop and implement strategic staffing methods to optimize care coverage for patients and nurses.
  • Handle on-call responsibilities, responding to employee and client needs, and covering open shifts.
Requirements
  • Bachelor's degree or equivalent work experience.
  • Minimum of 2 years sales or service experience in a fast-paced environment.
  • Demonstrated success in building long-term relationships with diverse individuals.
  • Experience recruiting/hiring candidates is a plus.
  • Dynamic interpersonal and communication skills.
  • Results-oriented with a proven ability to work independently and as part of a team.
  • Excellent organizational and oral/written communication skills.
  • Home care or healthcare experience is desired.
  • Proficient in MS Office and other systems.
About Thrive Skilled Pediatric Care LLC

We provide high-quality clinical home care to medically fragile children, enabling them to grow and thrive in their own homes. Our team is dedicated to delivering exceptional care and support to our patients and their families.