Customer Service Assistant Manager

1 day ago


Portsmouth, Virginia, United States Food Lion Full time
About Food Lion

At Food Lion, we believe that our associates are the backbone of our organization. We strive to provide a work environment that is challenging, yet rewarding. Our goal is to help our associates grow and develop in their careers, while also contributing to the overall success of our company.

Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our Customer Service team. As an Assistant Manager, you will be responsible for leading a team of customer service representatives and providing exceptional service to our customers. You will also be responsible for training and developing your team members, as well as contributing to the overall success of our store.

Responsibilities
  • Lead a team of customer service representatives and provide guidance and support as needed
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
  • Train and develop team members to ensure they have the skills and knowledge needed to succeed in their roles
  • Contribute to the overall success of the store by identifying areas for improvement and implementing changes as needed
Requirements

To be successful in this role, you will need to have a strong background in customer service and leadership. You will also need to be able to work effectively in a fast-paced environment and be able to communicate effectively with customers and team members. We are an equal opportunity employer and welcome applications from all qualified candidates.



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