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Aviation Customer Service Representative

2 months ago

Concord, New Hampshire, United States Atlantic Aviation Full time
Job Overview

Join Atlantic Aviation as a Passenger Services Agent and immerse yourself in the dynamic world of aviation. This role is ideal for individuals eager to enter the aviation sector and thrive in a vibrant, fast-paced environment alongside seasoned professionals.

As a Passenger Services Agent, you will serve as the initial point of contact for clients arriving at our facility. This position offers the chance to engage with numerous corporate flight departments and esteemed clientele. Your responsibilities will encompass various tasks associated with delivering services for corporate aircraft, cargo, passenger charters, and other general aviation operations.

Utilize your customer service skills and friendly demeanor to forge a rewarding career in aviation. The starting pay for this role is $20 per hour, and it requires flexibility for all shifts, including overtime, weekends, holidays, and on-call duties.

Key Responsibilities
  • Deliver exceptional service and support to customers.
  • Coordinate hotel and catering arrangements for incoming and outgoing flights.
  • Handle customer transactions and fuel purchases efficiently.
  • Collaborate closely with line service staff and pilots to ensure all service requirements are fulfilled.
Qualifications
  • Experience in customer service or hospitality.
  • High school diploma or GED equivalent.
  • Minimum age of 18 years.
  • Possession of a valid state driver's license.
  • Capability to understand and execute basic mathematical calculations.

Note: We uphold a drug-free workplace and conduct pre-employment substance testing.