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Patient Access Representative
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Patient Access Specialist
2 months ago
Employment Type:
Part time
Shift:
Position Overview:
The Patient Access Specialist plays a crucial role in the healthcare revenue cycle by ensuring accurate processing of patient data related to insurance and demographic details, adhering to specific unit policies while remaining informed about payer insurance regulations. This position is responsible for initiating processes and assessing patient information for surgical and diagnostic procedures, ensuring systematic availability across the healthcare facility.
Core Responsibilities:
- Meets established quality and productivity benchmarks while maintaining professional interactions with physicians, office staff, employees, vendors, patients, and their representatives.
Qualifications:
Education and Experience:
This role requires a minimum of two years of experience in a medical office or customer service environment. Participation in orientation, patient access training programs, and ongoing education is essential to maintain knowledge and skills in relevant areas.
Skills and Competencies:
Proficiency in word processing and PC applications is required, along with basic mathematical skills. Effective verbal and written communication, as well as strong interpersonal skills, are essential. Familiarity with hospital registration systems, Eclipsys, or PHS/HPF, and knowledge of medical terminology are preferred.
Work Environment:
This position operates in a clinical setting with potential exposure to various hazards.
Physical Requirements:
Sedentary Work:
Includes standing, walking, and sitting for extended periods, as well as repetitive hand, finger, and wrist motions.
Professional Development:
Supports the orientation of new team members and actively participates in team meetings and educational activities. Demonstrates effective conflict resolution skills and maintains a commitment to the organization's mission.
Compensation:
Pay range is competitive and commensurate with experience.
Diversity and Inclusion Commitment:
Trinity Health is dedicated to fostering a diverse and inclusive workforce, ensuring equitable care for all individuals served. We embrace the unique experiences and talents of our colleagues, promoting a culture of respect and understanding.
