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Educational Technology Specialist

1 month ago


Concord, New Hampshire, United States Community College System of New Hampshire Full time
Job Title: Educational Technology Specialist

Community College System of New Hampshire is seeking a highly skilled Educational Technology Specialist to join our team.

Job Summary

The Educational Technology Specialist will provide technical and administrative support for academic technologies used by faculty to augment course curricula and enhance the student learning experience in face-to-face, hybrid, and online courses.

Key Responsibilities
  • Provide developmental and technical assistance to CCSNH faculty and staff in the use of academic technology tools to develop technology-enhanced learning experiences.
  • Work collaboratively with faculty on the conversion of face-to-face instructional materials to remote and/or online delivery that enhances the learning experience.
  • Support the development of instructional materials that are consistent with instructional design principles for online teaching and learning.
  • Develop and deliver engaging training opportunities for faculty and staff on utilizing technology components within their courses, best practices for technology success, etc.
  • Provide technological training support and troubleshooting to academic units and end users as needed via email, phone, video conferencing, or face-to-face meetings.
  • Design, develop, and produce support documentation for teaching tools and the learning management system using a variety of modalities.
  • Explore, research, evaluate, and advise on new and emerging instructional technologies to assist faculty with building learner-centered experiences.
  • Sources new solutions for existing problems and makes recommendations on improvements to the team.
  • Participate in reviewing, testing, piloting, and deploying new technology features that enhance student success.
  • Promote and pilot solutions to ensure validity and create faculty buy-in for online and hybrid assessments, activities, and delivery formats.
  • Assist in finding creative solutions to problems related to the LMS and other teaching and learning applications.
  • Assist with the assessment of student and faculty use of the LMS.
  • Monitor the learning technology environment for tools, best practices, and resources and emerging technologies.
  • Comply with all college, system, state, and federal rules and regulations.
Requirements
  • Bachelor's degree from a recognized college or university with a major study in Educational Technology, Instructional Design, Education.
  • Three years of experience in educational technology, including instructional design, training, and user support.
  • Strong demonstrated technical skills using Canvas LMS, Zoom, Kaltura, MS SharePoint, Macintosh, and PC platforms.
  • Knowledge/experience with authoring tools and educational technology standards.
  • Understanding of adult-learning theory and instructional design.
  • Familiarity with web best practices regarding accessibility, navigation, and usability.
Preferred Qualifications
  • Experience working in a higher education environment.
  • Demonstrated technical troubleshooting and problem-solving skills.
  • Experience developing and maintaining technical documentation.
  • Experience in conducting trainings in a one-on-one or group setting.
  • Experience using technologies to design student-centered learning materials in a digital learning environment.