Service and Hospitality Team Member

2 weeks ago


Fairbanks, Alaska, United States HAP Alaska-Yukon Full time

Company Overview: Holland America-Princess (HAP) strives to provide exceptional dining experiences for our guests in Alaska and the Yukon. We are committed to delivering high-quality service and creating a welcoming atmosphere for all who visit our restaurants.

Salary: The estimated salary for this position is $30,000 - $50,000 per year, depending on experience and qualifications.

Job Description: As a Service and Hospitality Team Member, you will play a vital role in ensuring our guests have an exceptional dining experience. Your responsibilities will include providing positive guest interactions, serving food and beverages in a friendly and efficient manner, and maintaining a professional appearance at all times. You will also be responsible for setting up Banquet Rooms, organizing and setting up your workspace, and effectively communicating with guests and colleagues.

Required Skills and Qualifications: To be successful in this role, you must have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and be able to multitask with ease. You must also be able to stand/walk/work on your feet for a minimum of 8 hours per day and be able to support and comply with company policies, procedures, and guidelines.

Benefits: As a member of our team, you will enjoy a range of benefits, including a competitive salary, opportunities for professional growth and development, and a comprehensive rewards and incentives program. You will also have access to our employee activities and community service initiatives, which aim to promote a positive and inclusive work environment.

Others: In addition to your salary and benefits, you will also have the opportunity to participate in our Sustainability Program, 'Sustain Alaska & the Yukon', which focuses on reducing waste and promoting environmental awareness. You will also be required to maintain high standards of cleanliness and sanitation in all work and storage spaces.

Knowledge, Skills, & Abilities: To succeed in this role, you must be able to organize and prioritize work, maintain attention to time constraints, and work independently with minimal supervision while achieving daily goals. You must also be able to stand/walk/work on your feet for a minimum of 8 hours per day and be able to support and comply with company policies, procedures, and guidelines.



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