Spa Manager

2 weeks ago


Truckee, California, United States Marriott Full time
Job Summary

As a Spa Manager at The Ritz-Carlton, you will be responsible for overseeing the daily operations of the spa, ensuring exceptional guest experiences, and driving business growth. You will lead a team of spa professionals, providing guidance, support, and coaching to ensure seamless delivery of spa services.

Key Responsibilities
  • Manage spa operations, including scheduling, staffing, and inventory management.
  • Develop and implement strategies to increase revenue, improve guest satisfaction, and enhance the overall spa experience.
  • Lead a team of spa professionals, providing coaching, training, and development opportunities to ensure exceptional guest service.
  • Collaborate with other departments, such as front desk, housekeeping, and food and beverage, to ensure seamless guest experiences.
  • Monitor and control expenses, ensuring budgetary compliance and optimal resource allocation.
  • Stay up-to-date with industry trends, best practices, and new technologies to continuously improve spa operations and services.
Requirements
  • 2+ years of experience in spa management or a related field.
  • Proven track record of success in driving revenue growth, improving guest satisfaction, and leading high-performing teams.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
What We Offer

The Ritz-Carlton offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. As a member of our team, you will enjoy a dynamic and supportive work environment, with a focus on delivering exceptional guest experiences and driving business success.



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