Area Service Sales Representative

2 days ago

Olathe, Kansas, United States Evolve Employment Outsourcing Solutions Full time
Job Summary

We are seeking a highly skilled and experienced Area Service Sales Representative to join our team at Evolve Employment Outsourcing Solutions. As a key member of our sales and service team, you will be responsible for installing, servicing, repairing, and warranting products on site, as well as scheduling and performing maintenance and field sales support work.

Key Responsibilities:

  • Perform service calls and respond in a timely manner;
  • Provide technical support and conduct training on application, start-up, utilization, and repair procedures;
  • Prepare customer quotations and submit accurate, prompt reports for billing of completed work;
  • Review and maintain service parts inventory levels and advise customers on performance and service requirements of products;
  • Collaborate with sales, engineering, manufacturing, service, and marketing to drive business process improvement, customer satisfaction, and future sales;
  • Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position;
  • Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations.

Requirements:

  • Advanced experience and training in assembly, installation, service and repair of all product lines;
  • Trained in company safety policies and procedures;
  • Trained at Cla-Val service school;
  • Trained in customer and vendor relations;
  • Excellent communication skills with ability to interact with customers, engineers, distributors, vendors, contractors, governmental representatives, and internal personnel;
  • Ability to assess customer service needs and prepare quotations;
  • Ability to interact with customers to develop and strengthen business relations;
  • Self-starter with the ability to multi-task and reprioritize duties throughout the day;
  • Ability to plan, schedule, organize, and prioritize work without supervision;
  • Considerable knowledge of all product lines;
  • Ability to read and interpret engineering drawings, schematics, and blueprints;
  • Advanced knowledge of basic assembly and repair procedures and principles of hydraulics;
  • Computer literacy and able to learn job related software programs;
  • Ability to work in confined spaces;
  • Ability to make effective service presentations;
  • Knowledge of company products, pricing, and technical specifications;
  • Possession of a valid driver's license and an acceptable driving record;
  • Possession of a valid Confined Space Entry training certificate;
  • Ability to use required personal protective equipment (PPE) and safety equipment;
  • Ability to work in valve service areas;
  • Ability to travel on company business as required.

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