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Healthcare Revenue Associate

2 months ago

West Des Moines, Iowa, United States The Iowa Clinic Full time


This position is located within our Billing and Coding department, responsible for managing inquiries from patients, clinics, insurance providers, and other third-party entities via a multi-line telephone system. The role includes scheduling appointments across various primary care clinic locations, directing calls, and processing electronic payment requests for credit card and ACH transactions.

Are you seeking a fulfilling career where you can thrive alongside a supportive team? You’ve found the right opportunity.

At The Iowa Clinic, we take pride in our locally owned and physician-led approach to healthcare, ensuring that all decisions are made right here in Central Iowa.

By joining our team, you will contribute to making a positive impact while experiencing a workplace dedicated to exceptional care. As a unified clinic, we are committed to exceeding expectations, demonstrating compassion, and collaborating to deliver the quality of care that inspired many of us to enter this field.

A typical day in this role...

Curious about what your daily responsibilities as a Revenue Cycle Representative might entail? You will:
  • Handle tasks related to posting both manual and electronic payments, as well as processing denials within the accounts receivable system.
  • Develop a comprehensive understanding of the payment posting process, including the ability to manage resubmissions, reposting, and data transfers.
  • Receive and process requests for patient medical records on behalf of the clinic.
  • Maintain accurate documentation in the disclosure log regarding what records were sent, to whom, and when.
  • Sort and electronically transfer data into patient electronic medical records.
  • Scan physical medical records and convert them into electronic formats.
This position may be ideal for you if...
  • You possess a high school diploma or equivalent.
Qualifications
  • Experience in a medical office administrative role and familiarity with various insurance programs is preferred.
  • Knowledge of electronic health records, medical terminology, ICD-10, and CPT codes is essential.
What we offer
  • One of the leading 401(k) plans in Central Iowa, featuring employer matching and profit-sharing.
  • Incentives for employees to share in the clinic's success.
  • Generous accrual of paid time off and holidays.
  • Comprehensive health, dental, and vision insurance.
  • A rewards and recognition program for employees.
  • A health and wellness initiative with incentives up to $350 per year.
  • Opportunities for training and professional development.
  • Regular team meetings, huddles, and open communication.
  • Employee feedback initiatives.
  • Quarterly volunteer opportunities with various local nonprofits.
  • Fun activities with colleagues, including community events and appreciation gatherings.