Oxygen Service Coordinator
1 week ago
We are seeking an experienced Oxygen Service Coordinator to join our team at Warrior Service Company LLC. This is a critical role that requires strong administrative and communication skills, as well as the ability to execute day-to-day tasks efficiently.
The ideal candidate will have 2-3 years of dispatching experience with customer service, call center work experience, and advanced scheduling experience. They should be able to express empathy and integrity, and have a results-driven mentality.
Responsibilities- Contact new patients to confirm address, phone number, and emergency contact information.
- Respond to emergency orders within 4 hours and schedule home visits/deliveries within 8 hours.
- Provide courteous customer service in person, over the phone, or via email.
- Record adequate notes in Salesforce and set reminder notifications for follow-ups.
- Schedule technicians directly and indirectly according to client specifications and requests.
- Arrange necessary repairs to restore service and comfort to clients.
- Communicate with technicians in the field to relay information to clients in real-time.
- Prepare and monitor daily work lists, create work orders, and take incoming calls from clients and technicians.
- 2-3 years of dispatching experience with customer service.
- 2-3 years of call center work experience.
- 2-3 years of advanced scheduling experience.
- Ability to express empathy and integrity.
- Results-driven mentality.
- $20-$23 per hour.
- 401(k), 401(k) matching, dental insurance, health insurance, paid time off, parental leave, vision insurance.
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Customer Service Representative
1 week ago
Roseburg, Oregon, United States Warrior Service Company LLC Full timeJob SummaryWe are seeking an experienced Oxygen Dispatcher to join our team. As a key member of our dispatch operations, you will be responsible for coordinating the delivery of oxygen to our clients, scheduling appointments, and providing exceptional customer service.
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Dispatch Operations Coordinator
1 week ago
Roseburg, Oregon, United States Warrior Service Company LLC Full timeCompany OverviewThe Warrior Service Company LLC is a leading provider of oxygen delivery services to veterans and other clients. We are committed to delivering high-quality service and support to our customers.
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Clinical Services Coordinator
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Support Services Coordinator
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Support Services Coordinator
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Patient Wellbeing Coordinator
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Veteran Support Specialist
1 week ago
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