Retail Operations Specialist

3 days ago


Hampton, Virginia, United States Food Lion Full time
About You

We are looking for a highly motivated and detail-oriented individual to join our team as a Perishable Associate. If you have excellent interpersonal, organizational, communication and customer service skills, and are able to work effectively in a fast-paced environment, we encourage you to apply.

Responsibilities
  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
  • Courteous and helpful to other associates.
  • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
  • Receive deliveries, code where applicable, rotate and put in appropriate storage area.
  • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
  • Maintain proper product levels in all areas within the Perishable Department including meat, lunchmeat, frozen, dairy, ice cream.
  • Process beef and grinds as directed from the planned production tool and as requested or needed.
  • Wrap, label, weigh and stock meat case as requested or needed.
  • Assemble, disassemble, and clean the grinder as requested or needed.
  • Properly clean and sanitize the department.
  • Maintains variety and layout standards.
  • Ensure that all advertising and sales promotion materials applicable to the department are properly utilized.
  • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures.
  • Observe and correct all unsafe conditions that could cause associate or customer accidents.
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
  • Ensure compliance with local, state and federal regulations.
  • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.

Requirements
  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Benefits
We offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.

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