Hotel Operations Specialist

2 days ago


Hampton, Virginia, United States LTD Hospitality Full time
Hotel Operations Specialist Job Overview

We are seeking a highly motivated and detail-oriented Hotel Operations Specialist to join our team. As a key member of our hotel operations, you will be responsible for ensuring the smooth operation of our front desk during late-night hours.

Responsibilities:
  • Handle guest check-ins and checkouts efficiently and professionally.
  • Organize shift reports and verify updated contingency reports.
  • Verify GTD no-shows and complete walked guest reports.
  • Ensure credit card draft capture is in balance.
  • File credit cards, keys, and completed reports.
Requirements:
  • Previous front desk experience required.
  • High school diploma and some college preferred.
  • Flexible schedule including evenings, weekends, and holidays.
Benefits:
  • Medical, dental, vision, and 401(k) with company match.
  • Voluntary short-term life insurance.
  • Hotel discounts.
  • Paid time off.
  • Training and development opportunities.


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