Guest Experience Leader
4 weeks ago
Job Summary:
We are seeking a Guest Experience Leader to join our team at McDonald's. As a Guest Experience Leader, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our guests.
Key Responsibilities:
- Check in with guests and ensure they are enjoying their experience
- Handle guest concerns and provide resolutions to their satisfaction
- Work collaboratively with the team to maintain a clean and welcoming restaurant environment
- Offer expert insight into promotions and benefits of utilizing the McDonald's App and Mobile Order & Pay features
Requirements:
- A humble and hospitable demeanor
- Passion for helping and serving others
- A desire to learn and grow
- The ability to communicate effectively and anticipate customer needs
What We Offer:
- Competitive pay from $25.45/hour plus cash incentives
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401k plan*Medical, dental, and vision benefits*And much, much more
Equal Employment Opportunity:
McDonald's is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.
Accommodations:
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact us if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at McDonald's.
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