Guest Service Representative

4 weeks ago


Clovis, California, United States Dimension Hospitality LLC Full time
Job Title: Guest Service Representative

This is a role that requires a combination of skills and knowledge to provide exceptional service to our guests. As a Guest Service Representative, you will be responsible for greeting and registering guests, assigning rooms, and providing information about hotel services and amenities.

Key Responsibilities:
  • Greet and register guests, assign rooms, and provide room keys
  • Answer inquiries about hotel services, registration, and local information
  • Keep records of room availability and guest accounts
  • Compute bills, collect payments, and make change
  • Perform other duties as assigned
Requirements:
  • High school diploma or equivalent
  • Minimum 3 months experience in hospitality, general office, accounts receivable, or customer service
  • Ability to speak and hear in English
  • Close and distance vision
  • Frequent sitting, walking, and standing
Benefits:
  • Hotel room discounts across the USA
  • Medical benefits with 5 different plan levels available
  • Prescription drug benefits
  • Dental benefits with 2 different plan levels available
  • Vision insurance
  • Basic life and accidental death and dismemberment insurance
  • Voluntary life and accidental death and dismemberment insurance
  • Voluntary short-term disability
  • Health savings account
  • Teladoc
  • Accident supplemental benefits
  • Critical illness insurance
  • Hospital indemnity insurance
  • Employee assistance program
  • Travel assist insurance
  • Pet insurance


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