Front Desk Representative
2 hours ago
As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer satisfaction. This role requires a strong communication skillset, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:- Register guests, handle room assignments, and ensure a smooth check-in process.
- Provide accurate and timely information to guests regarding hotel services, facilities, and local attractions.
- Manage guest complaints and concerns in a professional and courteous manner.
- Process payments, handle cash and credit transactions, and maintain accurate records.
- Collaborate with other departments to ensure seamless guest experiences.
- High school diploma or equivalent required; college coursework in hospitality or a related field preferred.
- Previous experience in a hotel or customer service role is a plus.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and credit transactions.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
Aimbridge Hospitality is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.
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Front Desk Representative
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Manassas, Virginia, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer satisfaction. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced...
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Front Desk Representative
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