Support Team Leader
4 weeks ago
Join us at Go intellects Inc as a Support Team Leader and take the first step towards a rewarding career in customer service We're seeking an experienced professional to lead our customer service team and drive exceptional customer experiences.
About the RoleAs a key member of our leadership team, you will be responsible for leading and guiding our customer service team, ensuring that they deliver exceptional service to our customers, addressing inquiries, resolving issues, and maintaining a positive customer experience.
Responsibilities- Lead and guide the customer service team to deliver exceptional service to our customers.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Maintain up-to-date knowledge of products, services, and agency policies to provide accurate information.
- Collaborate with other departments to address and resolve complex issues.
We offer a competitive salary range of $60,000 - $75,000 per annum, depending on experience and qualifications, as well as a comprehensive benefits package including health insurance, retirement plan, and paid time off.
We're an equal opportunities employer and welcome applications from diverse candidates who are passionate about delivering exceptional customer experiences.
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Team Leader
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Shift Team Leader
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Executive Support Specialist
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Clean Energy Support Specialist Leader
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