Logistics Account Specialist

4 weeks ago


Nashville, Tennessee, United States Giltner Logistics Full time
Job Summary

As a Logistics Account Specialist at Giltner Logistics, you will play a crucial role in maintaining and growing positive client relationships by coordinating daily shipment requests through phone and email, confidently solving any issues that arise and proactively communicating issues or discrepancies.

Key Responsibilities

Manage existing key account relationships and offer solutions based on shipping patterns and needs
Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight or incorrect billing
Proactively communicate any issues to the client
Coordinate all daily shipments through phone and email
Ensure accuracy and timeliness of billing while proactively notifying client of any changes
Partner with other departments across Giltner to track shipments, resolve any discrepancies and file claims completely and correctly in a timely manner

Requirements

Three to five years of industry experience
Strong communication skills, both written and verbal
Calm under pressure
Superior business acumen
Knowledgeable on relevant modes of transportation
Team player mentality
Strong organizational skills with attention to detail
Ability to manage large amounts of information
Must have a transferable book of business

What We Offer

Competitive wages plus commission
Opportunity for Professional & Personal Growth
Medical, Dental, and Vision Insurance
401K
Flexible Spending Account
Aflac
PTO

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