Hotel Management Professional
2 weeks ago
We are seeking a highly skilled Operations Manager to join our team at Gulph Creek Hotels. This role involves overseeing the daily operations of our establishment, ensuring exceptional customer service, and maintaining high standards of quality.
Key Responsibilities:
- Assist the General Manager in all aspects of daily operations, including staff management, customer service, and financial performance
- Provide exceptional customer service by promptly addressing customer inquiries and concerns
- Assist in hiring, training, and supervising staff members
- Conduct interviews and make hiring recommendations
- Oversee inventory management and ordering of supplies
- Ensure compliance with health and safety regulations
- Assist in developing and implementing strategies to increase revenue and improve overall efficiency
- Collaborate with other departments to ensure smooth operations across the establishment
- Handle cash handling procedures accurately and efficiently
Compensation Package:
We offer a competitive salary range of $60,000 - $80,000 per year, commensurate with experience.
Requirements:
- Previous experience in bartending, customer service, or hospitality management required
- Strong leadership skills with the ability to effectively manage a team
- Excellent communication and interpersonal skills
- Proficient in cash handling procedures
- Knowledge of food industry regulations and best practices
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with strong organizational skills
- Experience in banquet operations a plus
- Able to work flexible hours including evenings, weekends, and holidays
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