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Store Operations Manager

1 month ago

Rochester, Minnesota, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Open and close the store in the absence of store management, including all required systems start-ups and ensuring the floor and stock room are ready for the business day.
  • Responsible for opening back door of store for deliveries and completing product returns, order voids, customer refunds, cash drops to the safe, and providing change as requested to cash registers.
  • Model and deliver a distinctive and delightful customer experience by engaging customers and patients, resolving customer issues, and answering questions to ensure a positive customer experience.
  • Assist with and coach other team members to work with warehouse and vendor ordering process, including opening the backdoor for vendor deliveries.
  • Responsible for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
  • Assist manager or assistant store manager in reviewing order exceptions on order release day and assisting in reverse logistics.
  • Maintain accurate inventory counts and maintain the accuracy of on-hand quantities, including basic departments, stockroom, and overstock locations.
  • Assist with ensuring the Outdate program is followed with team members and responsible for basic department pricing and making daily price changes.
  • Ensure proper signage is displayed at the store to support accurate pricing of products and assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary.
  • Assist with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required.
Requirements
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
  • Prefer the knowledge of store inventory control.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced retail professional, we encourage you to apply for this exciting opportunity.