Customer Engagement Specialist

6 days ago


Rensselaer, New York, United States Spectrum Full time

Are you passionate about delivering exceptional customer experiences? Do you have a knack for sales and a desire to excel in a fast-paced environment? We are seeking a Customer Engagement Specialist to join our team at Spectrum.

In this role, you will be responsible for:

  • Providing top-notch customer service, responding to customer inquiries, and resolving issues promptly and professionally.
  • Building strong relationships with customers, understanding their needs, and tailoring solutions to meet their requirements.
  • Collaborating with internal stakeholders, such as sales and technical teams, to ensure seamless delivery of customer solutions.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Able to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficiency in handling cash transactions and operating a point-of-sale system to ensure accurate processing and minimize errors.
What We Offer

In this role, you can expect:

  • A competitive salary range of $48,000 - $68,000 per year, depending on location and experience, offering a stable income and opportunities for growth.
  • Ongoing training and development opportunities to enhance your skills and knowledge, stay up-to-date with industry trends, and advance your career.
  • A dynamic and supportive work environment that values employee contributions and fosters collaboration and innovation.
Why Work for Spectrum?

At Spectrum, we value our employees and offer a range of benefits, including:

  • Comprehensive health insurance to protect your well-being and provide peace of mind.
  • Paid time off and holidays to recharge and maintain a healthy work-life balance.
  • A 401(k) retirement plan to help you plan for your future and secure your financial well-being.


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