Patient Experience Specialist

23 hours ago


Rensselaer, New York, United States Aspen Dental Full time
Job Title: Patient Experience Specialist

We're seeking a highly motivated and detail-oriented individual to join our team as a Patient Experience Specialist. This role is ideal for someone who is passionate about delivering exceptional patient care and building strong relationships with patients and colleagues.

About the Role

In this position, you will have the opportunity to work with a dynamic team of professionals in a fast-paced environment. Your primary responsibility will be to provide outstanding patient experiences, ensuring patients feel valued and supported throughout their visit.

  • Patient Engagement: You will engage with patients in a friendly and professional manner, understanding their needs and preferences to deliver personalized care.
  • Scheduling and Coordination: You will be responsible for scheduling appointments, confirming patient information, and coordinating with dental staff to ensure seamless communication.
  • Quality Improvement: You will participate in quality improvement initiatives, identifying areas for improvement and implementing changes to enhance patient satisfaction.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Attention to detail and organizational skills

Estimated Salary: $50,000 - $70,000 per year



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