Patient Access Coordinator

3 days ago

Silver Spring, Maryland, United States Kolmac Integrated Behavioral Health Full time
Job Title: Patient Access Specialist

Job Summary:

The Patient Access Specialist at Kolmac Integrated Behavioral Health is responsible for managing the flow of patients and visitors in and out of the front door and waiting area. This includes implementing administrative systems, following procedures and policies, monitoring administrative projects, and working collaboratively with care providers to facilitate program and budgetary goals.

Key Responsibilities:
  • Manage scheduled appointments by checking in patients and alerting staff to patient presence. Direct walk-in patients to appropriate staff. Collect relevant patient information and maintain HIPAA compliance.
  • Maintain workflow by studying methods, implementing cost reductions, and managing reporting procedures.
  • Manage all incoming telephone calls and represent the agency as a first point of contact with a pleasant and professional demeanor. Route calls, messages, and deliveries to appropriate staff in a timely fashion.
  • Follow systems and procedures by adhering to operating practices, record-keeping systems, forms control, and budgetary requirements.
  • Manage co-pay and self-pay amounts for patient visits, including documenting amounts received, and alerting patients to outstanding balances.
  • Receive clinical alerts and ensure adherence to patient restrictions, including toxicology screens and appointments with clinical staff.
  • Evaluate functionality of equipment on an ongoing basis and alert appropriate staff to needs for repairs, maintenance, and inventories.
  • Assist with management of patient documentation, including managing the availability of charts between care providers on the day of intake and ensuring UA and BAC records are retained and available for care providers.
  • Follow production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements.
  • Meet cost standards by implementing cost-saving actions. Evaluate condition and availability of office supplies, medical supplies, and equipment and communicate needs to appropriate staff.
  • Manage the waiting area milieu by observing safety and well-being of patients and visitors. Alert security and clinical staff to situations requiring intervention.
  • Maintain cleanliness and order of front desk and waiting room areas.
Qualifications:
  • Three plus years' experience in a medical office setting, hospital, or similar patient customer service environment. Five plus years, preferred.
  • Requires a working knowledge of medical insurance plans, billing, regulations.
  • Must have a strong knowledge of and advanced experience with Microsoft Office products with an ability to become familiar with firm-specific programs and software.
  • Excellent verbal and written communication, professional telephone manners, interviewing and interpersonal skills to interact with patients, families, members of the health care team and external agencies.
  • Ability to multi-task and adapt to changing priorities.
  • Ability to act with integrity, professionalism, and confidentiality.
  • A high degree of personal motivation and drive to achieve personal and professional goals.

Kolmac Integrated Behavioral Health is a leader in outpatient treatment, providing addiction treatment and behavioral health services for individuals, families, couples, and groups. We serve communities across Maryland, DC, Virginia, Delaware, and Pennsylvania.

  • Patient Access Coordinator

    7 days ago

    Silver Spring, Maryland, United States Kolmac Integrated Behavioral Health Full time

    Job Title: Patient Access SpecialistJob Summary:The Patient Access Specialist plays a critical role in ensuring the smooth flow of patients and visitors through the front door and waiting area of Kolmac Integrated Behavioral Health. This position requires strong organizational and communication skills, as well as the ability to work collaboratively with care...

  • Patient Access Coordinator

    3 weeks ago

    Silver Spring, Maryland, United States Kolmac Integrated Behavioral Health Full time

    {"title": "Patient Access Specialist", "description": "Job SummaryKolmac Integrated Behavioral Health is seeking a highly skilled Patient Access Specialist to join our team. As a key member of our front office staff, you will be responsible for managing the flow of patients and visitors, implementing administrative systems, and working collaboratively with...

  • Patient Access Coordinator

    2 weeks ago

    Silver Spring, Maryland, United States Kolmac Integrated Behavioral Health Full time

    Job SummaryThe Patient Access Specialist at Kolmac Integrated Behavioral Health is responsible for managing the flow of patients and visitors in and out of the front door and waiting area. This includes implementing administrative systems, following procedures and policies, monitoring administrative projects, and working collaboratively with care providers...

  • Patient Access Workflow Coordinator

    4 weeks ago

    Silver Spring, Maryland, United States Children's National Hospital Full time

    Job SummaryWe are seeking a highly skilled Financial Clearance Specialist to join our team at Children's National Hospital. As a key member of our Patient Access department, you will play a critical role in ensuring the financial clearance process is completed efficiently and accurately, resulting in improved financial outcomes and reduced first-pass...

  • Patient Access Associate

    2 weeks ago

    Silver Spring, Maryland, United States Houston Methodist Full time

    Job SummaryWe are seeking a highly skilled Patient Access Associate to join our team at Houston Methodist. As a Patient Access Associate, you will play a critical role in ensuring the smooth and efficient flow of patients through our facilities.Key ResponsibilitiesObtain and record accurate demographic and insurance information on patients, ensuring that the...

  • Patient Access ED Registrar, Evening Shift, Patient Access Specialist

    3 weeks ago

    Silver Spring, Maryland, United States Adventist HealthCare Full time

    Job SummaryWe are seeking an experienced Patient Access ED Registrar to join our team at White Oak Medical Center. As a Patient Access ED Registrar, you will play a critical role in ensuring the smooth operation of our Emergency Department by originating patient medical records and accounts, verifying insurance, and achieving Point of Service collection...

  • Patient Scheduling Coordinator

    2 weeks ago

    Silver Spring, Maryland, United States Children's National Hospital Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Scheduling Coordinator to join our team at Children's National Hospital. In this role, you will be responsible for registering and scheduling patients' appointments, ensuring accurate and timely communication with patients, families, and healthcare providers.Key ResponsibilitiesRegister...

  • Patient Access Associate

    3 weeks ago

    Silver Spring, Maryland, United States Houston Methodist Full time

    Job SummaryWe are seeking a highly skilled Patient Access Associate to join our team at Houston Methodist. As a key member of our healthcare team, you will be responsible for obtaining and entering accurate demographic and insurance information in the electronic health record (EHR) on patients presenting at our facility.Key ResponsibilitiesObtain and record...

  • Patient Access Associate

    3 weeks ago

    Silver Spring, Maryland, United States Houston Methodist Full time

    Job SummaryWe are seeking a highly skilled Patient Access Associate to join our team at Houston Methodist. As a key member of our healthcare team, you will be responsible for obtaining and entering accurate demographic and insurance information in the electronic health record (EHR) on patients presenting at our facility.Key ResponsibilitiesObtain and record...

  • Medical Receptionist

    3 weeks ago

    Silver Spring, Maryland, United States Townsen Memorial Hospital Full time

    Job Summary:Townsen Memorial Hospital is seeking a highly skilled and detail-oriented Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.Key Responsibilities:Front Desk Operations: Greet...

  • Dental Patient Care Coordinator

    3 weeks ago

    Silver Spring, Maryland, United States Mary's Center Full time

    About the RoleMary's Center is committed to fostering a diverse and inclusive work environment, where everyone feels valued and empowered to contribute their best work. As a Dental Patient Care Navigator, you will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesProvide...

  • Medical Receptionist

    3 weeks ago

    Silver Spring, Maryland, United States Townsen Memorial Hospital Full time

    Job Summary:Townsen Memorial Hospital is seeking a highly skilled and detail-oriented Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Front Desk Operations: Greet patients and visitors, answer phone calls,...

  • Patient Care Coordinator

    2 weeks ago

    Silver Spring, Maryland, United States CoreLife Full time

    Job Title: Patient NavigatorAt CoreLife, we are seeking a dedicated and detail-oriented Patient Navigator to join our Silver Spring, MD office team. As our patients' first point of contact, you will play a crucial role in providing essential information about our programs and services, assisting with insurance verification, and ensuring a smooth experience...

  • Patient Care Coordinator

    5 days ago

    Silver Spring, Maryland, United States CoreLife Full time

    Job SummaryCoreLife is seeking a dedicated and detail-oriented Patient Navigator to join our Silver Spring, MD office team. As our patients' first point of contact, you will play a crucial role in providing essential information about our programs and services, assisting with insurance verification, and ensuring a smooth experience for new patients.Key...

  • Certified Case Manager

    3 weeks ago

    Silver Spring, Maryland, United States HealthEcareers - Client Full time

    Job SummaryWe are seeking a highly skilled and experienced Certified Case Manager to join our team at HealthEcareers - Client. As a key member of our healthcare team, you will be responsible for providing comprehensive case management services to patients, ensuring seamless transitions from hospital to home or other care settings.Key...

  • Travel Nurse RN Specialist

    4 weeks ago

    Silver Spring, Maryland, United States Access Healthcare Full time

    Job DetailsAccess Healthcare is seeking a skilled travel nurse RN to fill a medical surgical nursing position in a dynamic healthcare environment.Key ResponsibilitiesProvide high-quality patient care in a med surg settingCollaborate with interdisciplinary teams to develop and implement patient care plansConduct thorough assessments and evaluations to...

  • Patient Financial Advisor I, PT Day Shift, Patient Access

    3 weeks ago

    Silver Spring, Maryland, United States Adventist HealthCare Full time

    Job SummaryWe are seeking an experienced Patient Financial Advisor I to join our team at White Oak Medical Center. As a Patient Financial Advisor I, you will play a critical role in supporting pre-service processes, scheduling and coverage authorization of scheduled services, and pre-registration of scheduled services to include coverage verifications and...

  • Interventional Radiology Technologist

    2 weeks ago

    Silver Spring, Maryland, United States Access Healthcare Full time

    Job Title: Interventional Radiology TechnologistAccess Healthcare is seeking a skilled Interventional Radiology Technologist to join our team for a travel assignment in Maryland.Job Summary:We are looking for a highly motivated and experienced Interventional Radiology Technologist to work with our team. The ideal candidate will have a strong background in...

  • Travel Nurse RN Cardiac Cath Lab Specialist

    3 weeks ago

    Silver Spring, Maryland, United States Access Healthcare Full time

    Job DetailsAccess Healthcare is seeking a skilled travel nurse RN for a Cardiac Cath Lab position in Maryland.Key ResponsibilitiesProvide high-quality patient care in a Cardiac Cath Lab settingCollaborate with healthcare teams to ensure seamless patient careParticipate in ongoing education and training to stay up-to-date on best practicesAbout Access...

  • Travel Nurse RN Position

    3 weeks ago

    Silver Spring, Maryland, United States Access Healthcare Full time

    Job DescriptionJob Title: Travel Nurse RN PositionJob Type: Travel NursingLocation: MarylandJob Description:We are seeking a skilled and dedicated Travel Nurse RN to join our team at Access Healthcare. As a travel nurse, you will have the opportunity to work in a variety of settings and locations, gaining valuable experience and...