Client Service Representative
4 weeks ago
We are seeking a highly skilled Client Service Representative to join our team at J. J. Keller & Associates. As a Client Service Representative, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met in an efficient and effective manner.
About J. J. KellerJ. J. Keller & Associates is a family-owned business that has been protecting people and the businesses they run for over 70 years. We are committed to providing exceptional service to our clients and are looking for a talented individual to join our team.
Job Responsibilities- Build and maintain strong relationships with clients through regular communication and rapport-building.
- Act as a liaison between clients and J. J. Keller's services to ensure client needs are met.
- Monitor client responsibilities to ensure compliance with service requirements.
- Ensure company and client-specific processes and procedures are completed accurately and in a timely manner.
- Update and analyze client-specific reports.
- Maintain expertise pertaining to applicable local, state and federal regulations.
As a Client Service Representative at J. J. Keller, you can expect a competitive salary of $24.00 per hour, plus benefits, including medical, dental, and vision insurance, as well as a 401(k) plan with employer match and annual company-funded profit sharing. We also offer tuition reimbursement, quarterly bonus program, and 17 days of paid time off per year.
Requirements- 3+ years of client services experience in a professional services environment.
- Excellent communication and problem-solving skills.
- Proficiency in MS Word and intermediate Excel skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
At J. J. Keller, we offer a dynamic and supportive work environment, with opportunities for growth and development. We are committed to providing exceptional service to our clients and are looking for talented individuals to join our team.
Estimated salary range: $50,000 - $65,000 per year.
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