Customer Service Representative
3 days ago
Overview:
**This is a Second Shift, Part-Time Position with a Start Time of 4PM**
At Dayton Freight, we are seeking a skilled Customer Service Representative to join our team. As a key member of our Service Center, you will be responsible for assisting our customers with a variety of inquiries, including freight pickup requests, rate quotes, and shipment tracing.
- Assist the Service Center Manager in providing exceptional customer service
- Take and deliver messages for the Service Center Manager and Account Managers
- Provide assistance to Drivers and prepare bills of lading and delivery receipts
- Maintain excellent communication with external and internal customers, as well as interline companies
Responsibilities may also include:
- Payroll and data entry
- Freight reports and driver collect reports
- Billing and filling
Qualifications:
- Proficient in Microsoft Office Programs
- Excellent keyboarding skills and attention to detail
- Experience with handling a high volume of phone calls and exceptional communication skills
Benefits:
- Stable and growing organization
- Competitive weekly pay
- Quick advancement opportunities
- Customized training program
- Professional, positive, and people-centered work environment
- Modern facilities
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