Customer Service Representative

3 days ago


Neenah, Wisconsin, United States Dayton Freight Full time

Overview:

**This is a Second Shift, Part-Time Position with a Start Time of 4PM**

At Dayton Freight, we are seeking a skilled Customer Service Representative to join our team. As a key member of our Service Center, you will be responsible for assisting our customers with a variety of inquiries, including freight pickup requests, rate quotes, and shipment tracing.

  • Assist the Service Center Manager in providing exceptional customer service
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers and prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers, as well as interline companies

Responsibilities may also include:

  • Payroll and data entry
  • Freight reports and driver collect reports
  • Billing and filling

Qualifications:

  • Proficient in Microsoft Office Programs
  • Excellent keyboarding skills and attention to detail
  • Experience with handling a high volume of phone calls and exceptional communication skills

Benefits:

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement opportunities
  • Customized training program
  • Professional, positive, and people-centered work environment
  • Modern facilities


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