Certified Enrollment Specialist

4 weeks ago


San Jose, California, United States Gardner Health Services Full time
Job Summary

Gardner Health Services is seeking a highly motivated and compassionate Certified Enrollment and Outreach Counselor to join our team. As a key member of our Development, Marketing and Outreach Department, you will play a vital role in reaching out to communities to provide assistance with health insurance enrollment.

Key Responsibilities:

  • Screen patients according to Covered California and make follow-up calls to applicants for any missing information
  • Access forms in the computer system, update information in the practice management system and electronic records system
  • Upload application documents to each program computerized system
  • Assist patients with Medi-Cal Renewals and Plan Selections and conduct outreach efforts to individuals and families who have specific healthcare needs

Requirements:

  • High School Diploma, required
  • Bilingual in English and Spanish, required
  • Certified Enrollment Counselor experience, required
  • Minimum one (1) year experience in outreach or equivalent
  • Basic computer skills
  • Excellent verbal, written, communication, and customer relations skills
  • Knowledge of health care insurances (i.e., Covered CA, Medi-Cal, Healthy Families, Healthy Kids, Primary Care Access Program)

What We Offer:

  • Market competitive salaries
  • Excellent benefits package for eligible employees
  • 401(K) profit sharing contributions
  • Life insurance
  • Employee assistance program
  • Annual education reimbursement
  • Generous paid time off and holiday leave bank

About Us:

Gardner Health Services is a dynamic and progressive company dedicated to providing high-quality, comprehensive medical and mental healthcare services. We are committed to serving the community with a community-oriented approach.



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