Healthcare Enrollment Specialist

6 days ago


San Bernardino, California, United States InnovAge Full time
Enrollment Representative Job Description

InnovAge is seeking a highly motivated and experienced Enrollment Representative to join our team. As a key member of our sales cycle, you will be responsible for managing education, initial intake meetings, enrollment, Medicaid, and follow-up through the enrollment process.

Key Responsibilities:
  • Manage education and initial intake meetings with prospective participants and their representatives.
  • Coordinate with applicants and/or their representatives to collect necessary information and documentation throughout the approval and Medicaid enrollment process.
  • Present prospect cases to the enrollment decision team to advocate for the prospects and make the internal sale.
  • Closely collaborate with the Eligibility and Financial Determination department and related third parties to properly complete, submit, and monitor Medicaid application processes.
  • Utilize sales skills to close the transaction and perform home visits and/or day center visits to complete all Medicaid enrollments within required timeframes.
Requirements:
  • 2+ years of proven successful healthcare-focused sales, intakes, or admissions experience in B2B and B2C settings, Medicare Advantage plans, Managed Care Medicaid plans, and Veterans Administration health benefits.
  • Experience in comparable healthcare, insurance, or related industries with a track record of closing sales.
  • Sophisticated experience and skilled in using CRM database systems.
  • Bachelor's degree in business, sales, marketing, social work, or work-related experience in lieu of a degree.
  • Requires personal transportation, valid state-issued driver's license, good driving record, and auto insurance as required by law.
Benefits:

InnovAge offers a comprehensive benefits package, including medical/dental/vision insurance, short and long-term disability, life insurance, and AD&D, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

We are committed to equal opportunity and affirmative action and strive to create a diverse and inclusive workplace. Salaries are determined by various factors, including qualifications, experience, and location.



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