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Front Desk Representative

2 months ago

Farmington, New Mexico, United States Arbor Lodging Management Full time

Front Desk Agent

About the Role

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Arbor Lodging Management. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.

Key Responsibilities

  • Greet and register guests in a friendly and professional manner
  • Assist with taking reservations, pre-registrations, and room blocking
  • Provide information and recommendations on local attractions and services
  • Process payments and handle guest issues in a timely and efficient manner
  • Communicate effectively with other departments to resolve guest concerns

Requirements

  • Hotel Front Desk experience preferred
  • Knowledge of reservation systems
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • High school diploma or equivalent

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Arbor Lodging Management

We are a leading hotel investment and management company with a portfolio of hotels across the United States. Our culture is focused on connecting our guests with exceptional experiences and providing a unique and memorable stay. We are committed to delivering exceptional service and exceeding our guests' expectations.

Equal Employment Opportunity

Arbor Lodging Management is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.