Client Service Advocate

6 days ago


Shelby, North Carolina, United States Casco International Full time
Job Description

We are seeking a highly skilled Client Service Advocate to join our team at Casco International. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues in a timely and professional manner.

About the Role:

  • Provide prompt and professional service to clients via phone, email, or other communication channels.
  • Take ownership of client issues and follow through to resolution, ensuring a high level of customer satisfaction.
  • Collaborate with internal departments to achieve organizational goals and resolve customer complaints.
  • Foster positive relationships with clients, account managers, and sales teams as the primary point of contact.
  • Maintain up-to-date knowledge of our products, services, and customer service policies.
  • Document client interactions and compile documents as necessary.

Requirements:

  • High school diploma or equivalent required; associate degree or higher preferred, along with a minimum of 5+ years of previous client service experience or business office experience.
  • Excellent communication skills, both written and verbal.
  • Proficiency in Microsoft Office suite of products.
  • Ability to multitask with accuracy, demonstrate strong organizational skills, and maintain a calm and polite demeanor in stressful situations.

Estimated Salary Range: $55,000 - $70,000 per year, depending on location and experience.


  • Client Advocate

    6 days ago


    Shelby, North Carolina, United States BrightSpring Health Services Full time

    About Our Team">We are a team of dedicated professionals who are committed to providing exceptional care to individuals with intellectual and developmental disabilities. As a Client Advocate, you will play a crucial role in supporting our clients and their families.In this role, you will be responsible for performing personal care tasks, such as feeding and...


  • Shelby, North Carolina, United States Casco International Full time

    At Casco International, we are seeking a highly skilled and experienced Customer Service Advocate to join our team. As a key member of our client support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded in a timely and professional manner.We are offering an estimated salary...


  • Shelby, North Carolina, United States All Ways Caring HomeCare Full time

    Dedicated professionals like you are needed to join the All Ways Caring HomeCare team! As a Direct Support Advocate, you will play a vital role in supporting individuals with intellectual and developmental disabilities in their daily lives.OverviewWe strive to provide a supportive environment where our clients can thrive. Our services are designed to promote...


  • Shelby, North Carolina, United States Casco International Full time

    At Casco International, we're seeking a skilled Client Support Specialist to join our team. This role is responsible for providing top-notch service to our clients, ensuring their needs are met and exceeded.About the RoleThis position involves collaborating with various departments to achieve organizational goals and resolving client issues efficiently. As a...


  • Shelby, North Carolina, United States Casco International Full time

    Client Care SpecialistCasco International is seeking a skilled Client Care Specialist to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for resolving client issues, providing product training, and building strong relationships with our clients.About the RoleThis is a full-time position...


  • Shelby, North Carolina, United States Paradise Landscaping Full time

    We are seeking an experienced Irrigation and Service Technician to join our team at Paradise Landscaping.About the JobThis is a regular full-time position with day hours, offering competitive hourly pay with uncapped earning potential. The successful candidate will have excellent verbal communication skills, strong observational and analytical...


  • Shelby, North Carolina, United States GPM Investments LLC Full time

    OverviewGPM Investments LLC is a dynamic organization that thrives in the retail industry. As a Customer Service Representative, you will be at the heart of our operations, ensuring seamless interactions with customers during the busy midday and early evening hours.Key Responsibilities:Cashier Extraordinaire: Manage a high volume of transactions efficiently...


  • Shelby, North Carolina, United States Casco International Full time

    Job SummaryCasco International is seeking a skilled Service Excellence Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues in a timely and professional manner.About the Role:Provide excellent customer service...


  • Shelby, North Carolina, United States Casco International Full time

    At Casco International, we're seeking an Account Service Professional to join our team. In this role, you'll be responsible for providing exceptional customer service, responding to client inquiries, and resolving issues in a timely manner.About the RoleThis position involves working closely with internal departments to achieve organizational goals and...


  • Shelby, North Carolina, United States Casco International Full time

    Join Our TeamCasco International is seeking a talented Service Excellence Representative to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for resolving client issues, providing product training, and building strong relationships with our clients.About the RoleThis is a full-time position...


  • Shelby, North Carolina, United States ABM Industries Full time

    **Job Description:**We are seeking a reliable and efficient Cleaning Services Associate to join our team at ABM Industries. This role involves providing daily cleaning and maintenance services to our clients.About the Role:The Cleaning Services Associate will be responsible for ensuring the cleanliness and upkeep of our clients' facilities. The ideal...


  • Shelby, North Carolina, United States Casco International Full time

    Job SummaryWe are seeking a highly skilled Customer Service Professional to join our team at Casco International. This role is responsible for providing exceptional customer service, resolving client issues, and fostering positive relationships with clients.About the RoleThis is a full-time position that requires strong communication and problem-solving...


  • Shelby, North Carolina, United States Casco International Full time

    Job Summary">We are seeking a highly skilled Customer Service Representative III to join our team at Casco International. This is a full-time position that offers a competitive salary and excellent benefits.Key Responsibilities:Provide exceptional customer service to clients through various communication channels.Proactively resolve client issues and...


  • Shelby, North Carolina, United States ABM Industries Full time

    Job Description: We are seeking an experienced Environmental Services Associate to join our team at ABM Industries. As a key member of our environmental services team, you will be responsible for maintaining the cleanliness and safety of our facilities. This is a great opportunity for someone looking to start their career or return to the workforce after a...


  • Shelby, North Carolina, United States Personnel Services Unlimited Full time

    OverviewPersonnel Services Unlimited is a leading staffing agency in Shelby, NC, seeking a skilled Customer Service Representative to join our team. This is a fantastic opportunity for those looking for a long-term career path.Salary: $19.50 per hourKey Responsibilities:Provide excellent customer service to internal and external clientsRespond promptly to...


  • Shelby, North Carolina, United States Hopscotch Primary Care Full time

    Job DescriptionAs a Care Manager Registered Nurse, you will play a vital role in the care for our patients by achieving positive patient outcomes and managing quality of care across the continuum of care.About Hopscotch Primary CareWe are a mission-driven healthcare organization committed to providing high-quality primary care tailored to meet the needs of...


  • Shelby, North Carolina, United States Atrium Health Charlotte Full time

    Job Summary:Atrium Health Charlotte is seeking a skilled Radiology Technologist to join their team in Shelby, North Carolina. As a key member of the imaging department, this individual will be responsible for providing high-quality patient care and producing exceptional medical images.About Atrium Health Charlotte:Headquartered in Charlotte, NC, Atrium...


  • Shelby, North Carolina, United States Atrium Health Charlotte Full time

    As a Nurse Educator at Atrium Health Charlotte, you will play a vital role in shaping the future of nursing by developing and implementing educational programs that enhance the practice of nursing. This position requires a highly motivated individual who is passionate about teaching and mentoring nurses to provide high-quality patient care.The estimated...


  • Shelby, North Carolina, United States Atrium Health Charlotte Full time

    Atrium Health Charlotte is seeking a skilled Registered Nurse (RN) to join our Endoscopy team in Shelby, North Carolina. As an RN Clinical Nurse I, you will provide professional nursing care through skillful assessment, diagnosis, outcomes identification, planning, implementation, and evaluation in accordance with facility or department policies procedures,...


  • Shelby, North Carolina, United States Atrium Health Charlotte Full time

    Job SummaryAtrium Health Charlotte is seeking a skilled Medical Imaging Specialist to join their Radiology Department. This full-time position offers the opportunity to work in a fast-paced environment, performing radiographic examinations with minimal supervision under the direction of the Radiologist.About Atrium Health CharlotteHeadquartered in Charlotte,...