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Fiber Installation Specialist

2 months ago

West Des Moines, Iowa, United States Kanaan Communications, LLC Full time
About the Job

Kanaan Communications, LLC is seeking a highly skilled Fiber Installation Specialist to join our team. As a Fiber Installation Specialist, you will be responsible for installing, maintaining, and repairing fiber optic networks.

Key Responsibilities
  • Install, disconnect, reconnect, add, change, and troubleshoot fiber optic internet and telephone.
  • Set up and configure residential networking equipment such as ONT's, routers, and switches.
  • Perform testing on company-issued devices and customer devices.
  • Interface with customers to identify and remedy sources of customer-perceived issues.
  • Complete paperwork accurately and report/record work order status updates.
  • Provide exceptional customer service, including greeting and interacting with customers in a professional and courteous manner.
  • Educate customers regarding product and service usage.
Requirements
  • Minimum 18 years old
  • Valid standard driver's license required
  • Authorized to work in the United States for this company
  • High school diploma or equivalent
  • Comfortable working in tight spaces (crawl spaces, house attics, etc.)
  • Comfortable working through inclement weather
  • Comfortable using small hand tools, power tools, and test equipment
  • Comfortable working in a fast-paced, time-sensitive environment
  • Effective communication skills
  • Ability to lift, climb, and carry ladders weighing up to 80lbs
What We Offer
  • Pay: $18/hr
  • Production incentives
  • Company vehicle, cell phone, tools, PPE, etc.
  • Weekly paychecks
  • Growth opportunities
  • Health Insurance: Medical, Dental, Vision, and Prescription Plans
  • Flexible Spending Accounts
  • Short- and Long-Term Disability
  • Supplemental Life and AD&D
  • 401(k) Retirement Savings w/ Company Match
  • Stock Purchase Plan
  • Company Discounts
  • Legal Insurance
  • Paid Time Off and Holidays
  • Tuition Reimbursement for select degrees
Equal Opportunity Employer

Kanaan Communications, LLC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, including based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.