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Operations Supervisor Trainee

4 weeks ago

Dover, Delaware, United States CVS Health Full time
Job Summary

The Shift Supervisor Trainee role is an entry-level position that prepares an employee for a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The successful candidate will perform work as directed, complete basic operations and management skills training, and learn about key aspects of the business, including building customer loyalty through exceptional service.

Key Responsibilities
  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing, and following up on all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems, and complaints
  • Promote CVS customer service culture
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
Requirements
  • Deductive reasoning ability, analytical skills, and computer skills
  • Advanced communication skills
  • Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed
Benefits

CVS Health offers a full range of medical, dental, and vision benefits, as well as a 401(k) retirement savings plan, an Employee Stock Purchase Plan, and numerous well-being programs. Eligible employees also enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year.