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Data Operations Specialist

2 months ago


San Francisco, California, United States OpenAI Full time
About the Role

We are seeking a highly skilled Data Operations Specialist to join our Human Data Team at OpenAI. As a key member of our team, you will play a critical part in aligning AI by ensuring our researchers have an understanding of the content and quality of the human data that is an input to their models.

Key Responsibilities
  • Work closely with external vendors and internal researchers to collect, review, and deliver high-quality data.
  • Partner with cross-functional teams to start up new data collection projects by gathering requirements, writing instructions, defining success criteria, and calibrating the AI trainers.
  • Use internal tooling to assess labeled data and provide feedback to AI trainers.
  • Think critically and share recommendations on tooling and process improvements, optimizing for quality, throughput, and AI trainer experience.
  • Enable nimble pivots in project execution based on changing research requirements, identified edge cases, or quality deficiencies.
Requirements
  • Communicate clearly and concisely, anticipating the needs of our vendors, researchers, and partners.
  • Have experience managing data labeling operations, particularly for dynamic and nondeterministic labels.
  • Enjoy getting into the weeds of data and forming bottoms-up assessments on edge cases and quality deficiencies.
  • Be comfortable using a combination of internal tools, SQL, or rudimentary spreadsheets and exhibit exceptional judgment in building repeatable processes.
  • Have some kind of teaching experience and love to help others get things done the right way.
  • Be deeply adaptable to projects in varying domains and complexities, and effectively reason about systems and processes for domains even beyond your core expertise.
  • Have an action-oriented and deeply curious mind, often leading you to become a power user of software and tools.
  • Possess domain expertise in a specific area, such as coding, creative writing, law, medicine, or an ability to speak multiple (3+) languages.
About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.