Front Desk Coordinator

6 days ago


Redding, California, United States Western Dental & Orthodontics Full time

Overview

We are seeking a highly skilled and organized Receptionist to join our team at Western Dental & Orthodontics. As a Receptionist, you will be the first point of contact for patients and will play a vital role in ensuring a positive and efficient experience for our patients.

Responsibilities

  • Provide exceptional customer service to patients, responding to their inquiries and concerns in a timely and professional manner.
  • Manage patient flow, scheduling appointments, and maintaining accurate records.
  • Answer and direct phone calls, respond to voicemails, and handle correspondence.
  • Process patient payments, handle cash and credit transactions, and maintain a secure and accurate cash handling system.
  • Maintain a clean and organized waiting area, ensuring a comfortable and welcoming environment for patients.
  • Collaborate with the Office Manager and PDM to achieve practice goals and objectives.
  • Support local marketing initiatives to drive brand awareness and new patient growth.

Benefits for Full-time Team Members

  • Paid Time Off (PTO)
  • Medical and dental insurance
  • Vision coverage
  • 401K plan
  • Competitive salaries
  • Professional training and development opportunities
  • Tuition reimbursement for certifications

Qualifications

  • Previous experience in a reception or administrative role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

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