Front Desk Coordinator
6 days ago
Overview
We are seeking a highly skilled and organized Receptionist to join our team at Western Dental & Orthodontics. As a Receptionist, you will be the first point of contact for patients and will play a vital role in ensuring a positive and efficient experience for our patients.
Responsibilities
- Provide exceptional customer service to patients, responding to their inquiries and concerns in a timely and professional manner.
- Manage patient flow, scheduling appointments, and maintaining accurate records.
- Answer and direct phone calls, respond to voicemails, and handle correspondence.
- Process patient payments, handle cash and credit transactions, and maintain a secure and accurate cash handling system.
- Maintain a clean and organized waiting area, ensuring a comfortable and welcoming environment for patients.
- Collaborate with the Office Manager and PDM to achieve practice goals and objectives.
- Support local marketing initiatives to drive brand awareness and new patient growth.
Benefits for Full-time Team Members
- Paid Time Off (PTO)
- Medical and dental insurance
- Vision coverage
- 401K plan
- Competitive salaries
- Professional training and development opportunities
- Tuition reimbursement for certifications
Qualifications
- Previous experience in a reception or administrative role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
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