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Retail Customer Experience Coordinator

2 months ago

Redding, California, United States T.J. Maxx Full time
Customer Experience Coordinator

T.J. Maxx is seeking a Customer Experience Coordinator to join our team at our Hilltop Drive location in 96003. As a key member of our front-end team, you will play a vital role in delivering exceptional customer experiences and promoting loyalty programs.

Key Responsibilities:
  • Train and mentor associates on front-end principles and customer service best practices.
  • Coach associates on personalizing the customer experience and promoting loyalty programs.
  • Ensure associates execute tasks and daily activities efficiently.
  • Address customer concerns and issues promptly and professionally.
What We Offer:

At T.J. Maxx, we are committed to providing our associates with a positive and supportive work environment. As a Customer Experience Coordinator, you will have the opportunity to grow and develop your skills, work with a talented team, and make a real difference in the lives of our customers.