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Network Operations Center Administrator

2 months ago

Nashville, Tennessee, United States AmSurg LLC Full time
Job Description

**Job Summary:**

The System Administrator / NOC Administrator is a critical role within AmSurg LLC, responsible for ensuring the performance, reliability, and capacity of our IT infrastructure. This position requires a highly skilled and experienced professional to configure, maintain, and support our systems, applications, and networks.

Key Responsibilities:

  • System Administration: Oversee and manage regular system backups to ensure data integrity and availability. Develop and implement backup policies and procedures.
  • Network Management: Monitor network performance and promptly identify and troubleshoot network outages. Collaborate with the NOC team to develop and implement incident response strategies.
  • Server Management: Perform regular health checks on servers to ensure optimal performance. Manage server updates, patches, and configurations to maintain security and functionality.
  • Technical Support: Provide technical support and assistance to customers as needed. Address customer concerns and inquiries related to system backups, network performance, and server health.
  • Documentation and Communication: Document all network incidents, root cause analyses, and preventive measures. Communicate effectively with clients and internal teams during network outages to provide status updates and estimated resolution times.
  • Professional Development: Stay updated with the latest industry trends and technologies related to system administration. Propose and implement improvements to enhance the efficiency and effectiveness of NOC operations.

Requirements:

  • Education and Experience: Bachelor's Degree from a four-year College or University and 4 or more years of related experience; or equivalent combination of education and experience.
  • Technical Skills: Broad knowledge of Windows Desktop/Server operating systems. Experience in a Help Desk/Desktop/Server Support environment. Familiarity with Microsoft Office Suite and setup, repair, and modification of Windows PC desktops and laptops.
  • Certifications and Licenses: Comptia A+, Network+, Server+ certifications a plus.

Working Conditions:

This position is offered on a Remote-Centric Hybrid basis with the expectation that you will be required to attend onsite bi-weekly meetings. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.