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Customer Service Lead
2 months ago
Circle K is seeking a highly skilled and experienced Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading a team of Customer Service Representatives.
Key Responsibilities:- Provide prompt and courteous customer service, resolving customer issues in a timely and professional manner.
- Lead and train a team of Customer Service Representatives, ensuring they have the skills and knowledge to provide excellent customer service.
- Perform shift supervision, ensuring the store is running smoothly and efficiently.
- Complete all store merchandise build-to's, ensuring accurate and timely inventory management.
- Complete grocery orders and deliveries, ensuring customer satisfaction and store efficiency.
- Receive and verify vendor deliveries, ensuring accurate and timely receipt of merchandise.
Circle K is a dynamic and fast-paced retail environment, and we are looking for a motivated and experienced individual to join our team. If you have a passion for customer service and leadership, we encourage you to apply for this exciting opportunity.