Customer Service Team Lead

4 weeks ago


Raleigh, North Carolina, United States Accentuate Staffing Full time
Customer Service Team Lead

We are seeking a highly organized and energetic Customer Service Team Lead to motivate and develop Customer Service Specialists, with a focus on maximizing customer experience performance and achieving service levels and overall productivity. The ideal candidate will have excellent leadership skills and be able to manage quality scorecards for team members.

Key Responsibilities:
Motivate and develop Customer Service Specialists
Maximize customer experience performance
Manage quality scorecards for team members
Achieve service levels and overall productivity

Accentuate Staffing is a leading staffing agency, and we are committed to providing our clients with the best possible service. If you are a motivated and organized individual with excellent leadership skills, we encourage you to apply for this exciting opportunity.
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