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Administrative Support Specialist

1 month ago

Fort Lauderdale, Florida, United States NBI Weston Full time
Job Overview

About NBI Weston

NBI Weston offers specialized psychological assessment and treatment services for children, adolescents, and adults. Our mission is to provide extraordinary care, elevate others, and create great lives.

Job Summary

The Front Desk Administrative Support position is responsible for greeting patients and maintaining the front office while representing the practice with professionalism. The position will also support the operation of the office by performing a variety of clerical and administrative tasks.

Key Responsibilities

  • Greet and check in patients.
  • Answer phone calls and redirect them to the appropriate clinician.
  • Update appointment status for patients.
  • Provide information about services at NBI Weston.
  • Schedule calls between clinicians and other professionals.
  • Schedule internal office meetings.
  • Check emails for patient cancellations and updates, as well as clinician updates.
  • Maintain supply inventory and order supplies as needed.

Requirements

  • Excellent verbal and written communication skills.
  • Excellent organization and attention to detail.
  • Proficient in Microsoft Office Suite or related software.
  • Basic understanding of clerical procedures and systems, such as record keeping and filing.
  • Ability to maintain confidential information.
  • Sort and distribute mail.
  • Assist with other administrative duties as needed.

Education and Experience

  • High School Diploma or equivalent required; Associate degree preferred.
  • Three to five years of experience in an administrative role.
  • Bilingual preferred.