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Health Information Specialist
2 months ago
We are seeking a highly skilled and detail-oriented Health Information Specialist to join our team at Datavant. As a key member of our organization, you will play a critical role in ensuring the accuracy and compliance of patient health information.
Key Responsibilities- Process and manage patient health information requests in a timely and efficient manner.
- Maintain confidentiality and security of patient records, adhering to HIPAA regulations and company policies.
- Develop and maintain working knowledge of company and facility software systems.
- Provide exceptional customer service and respond to requests from patients, healthcare providers, and other stakeholders.
- Assist with training and development of new staff members and contribute to the growth and success of the team.
- Participate in quality assurance activities and contribute to the improvement of processes and procedures.
- High school diploma or equivalent required; 1-2 years of experience in health information management or a related field preferred.
- Basic computer proficiency and ability to learn new software systems.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare providers, and other stakeholders.
- Strong attention to detail and ability to maintain confidentiality and security of patient records.
- Ability to work in a fast-paced environment and adapt to changing priorities and role needs.
- 2+ years of experience in health information management or a related field.
- Meets and/or exceeds company productivity standards.
- Previous experience in production/metric-based work environments.
- In-person customer service experience and ability to build relationships with on-site clients and customers.