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Customer Service Representative

4 weeks ago

Chicago, Illinois, United States NATIONS BEST HOLDINGS LLC Full time
Job Overview

Nations Best Holdings LLC is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and cashier team, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide exceptional customer service by engaging with customers, greeting and thanking them, and assisting with their needs
  • Process transactions accurately and efficiently, adhering to proper cash handling procedures
  • Maintain a clean, organized, and safe work environment
  • Upsell and promote items to increase overall sales and enhance the customer experience
  • Highlight the Do It Best reward program to customers, encouraging their participation to foster customer loyalty

Requirements:

  • High school diploma or equivalent preferred
  • Retail and/or cashiering experience preferred
  • Proficiency in using computers and operating point-of-sale (POS) systems
  • Results-oriented with the ability to serve stores with humility and be a steward of Nations Best values
  • Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
  • Strong interpersonal skills with the willingness to consistently provide superior customer service skills
  • Physical ability to lift and carry items weighing 25-50 pounds, as well as perform tasks like bending, twisting, squatting, and reaching throughout the work shift
  • Availability to work a flexible schedule, including nights and weekends, to accommodate the needs of the business