Security Account Manager University Campus

4 days ago


Roanoke, Virginia, United States Allied Universal® Full time
Job Overview

Allied Universal, a leading security and facility services company, is seeking a highly skilled Security Account Manager to oversee security operations at a prestigious university in Roanoke, VA.

Key Responsibilities
  • Supervise and manage a team of security officers, site supervisors, and shift supervisors to ensure high-quality security services are provided to protect people and property.
  • Build and maintain effective relationships with clients and employees to meet or exceed financial and operational goals.
  • Coordinate necessary support services to effectively manage client site operations.
  • Ensure all required reporting and contract compliance requirements are met.
  • Handle escalated security issues or emergency situations appropriately.
  • Develop and implement operational procedures to ensure site-specific OPM and post orders are always available for emergency reference.
  • Manage uniforms, equipment, supplies, and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists.
  • Meet with clients regularly to listen to issues, provide security and technical expertise, and ensure complete customer satisfaction.
Requirements
  • Previous contract security, facilities management, military, or law enforcement experience.
  • At least two (2) years of business management/operations/supervisory experience.
  • Ability to develop and grow customer relationships.
  • Experience in hiring, developing, motivating, and retaining quality staff.
  • Outstanding interpersonal and communications skills.
  • Ability to work in a team-oriented management environment with the ability to work independently.
  • Ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis.
Benefits
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly.


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