IT Operations Manager

2 weeks ago


Livermore, California, United States PsiNapse Technology Ltd Full time

Position Overview:
We are seeking a qualified IT Operations Lead to oversee and enhance the operational efficiency of our client's core banking systems.

Key Responsibilities:
- Administer the core banking system and related third-party applications, ensuring optimal performance and security.
- Conduct software updates in both production and testing environments, while managing preventative maintenance.
- Communicate effectively with management and staff regarding system/application changes.
- Assess the stability and performance of systems, implementing necessary improvements.
- Provide technical support to employees and vendors, both remotely and in person.
- Manage archives of system reports, including document indexing and retrieval.

Collaboration:
- Work closely with colleagues across various departments to deliver exceptional service to members.
- Maintain professionalism and foster positive relationships both internally and externally.

Compliance:
- Develop a thorough understanding of the client's products and services, ensuring adherence to relevant laws and regulations.

Qualifications:
- Associate's degree in a relevant field.
- 4-6 years of experience in a leadership role within IT operations.
- Proficiency in Windows operating systems and Microsoft Office Suite.
- Strong interpersonal and communication skills.

Physical Requirements:
- Ability to lift up to 25 lbs.
- Capacity to sit for extended periods and engage in moderate walking or standing.
- Frequent bending and repetitive use of a computer and telephone.

All candidates must provide at least two positive professional references. We encourage U.S. Citizens and authorized workers to apply. PsiNapse Technology Ltd is an Equal Opportunity Employer.


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