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Senior Restoration Services Account Manager

1 month ago

Memphis, Tennessee, United States Critical Fit Recruiting Full time

The Senior Restoration Services Account Manager will play a pivotal role in fostering and maintaining relationships with insurance professionals, driving business growth through strategic outreach and engagement.

Key Responsibilities:

  • Relationship Building: Proactively establish and nurture relationships with insurance agents and agencies, introducing service offerings and building trust.
  • Education & Awareness: Conduct presentations, workshops, and meetings to educate insurance staff on the benefits of partnering for restoration projects.
  • Account Management: Serve as the primary point of contact for insurance agents, addressing questions and concerns to ensure a seamless experience for their clients.
  • Digital Media Strategy: Collaborate with the marketing team to develop and execute digital media campaigns, increasing brand visibility and engagement.
  • Content Creation: Work with internal teams to create content resonating with the insurance industry, including blog posts, case studies, and video content.
  • Market Research: Stay informed about industry trends, competitor activities, and new opportunities to enhance marketing efforts and service offerings.
  • Event Coordination: Plan and attend industry events, trade shows, and networking functions to promote and build relationships with key industry players.
  • Reporting & Analytics: Monitor campaign performance and account management activities, providing regular reports to leadership and recommending adjustments as needed.

Background Profile:

  • Bachelor's degree in Marketing, Business, Communications, or a related field is preferred.
  • Proven experience in marketing, account management, or sales, preferably within the insurance or restoration industries.
  • Strong understanding of digital marketing strategies, including social media, content marketing, and online advertising.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
  • Self-motivated, proactive, and able to work independently while contributing to team goals.
  • Proficient in using marketing and CRM software tools.
  • Willingness to travel locally to meet with clients and attend events.

Preferred Qualifications:

  • Experience working with insurance agents or in the insurance industry.
  • Familiarity with restoration services and industry-specific regulations.
  • Strong analytical skills and the ability to interpret data to inform marketing strategies.