Senior Account Technology Strategist

4 weeks ago

Memphis, Tennessee, United States St. Jude Children's Research Hospital Full time

Jude Children's Research Hospital is a world-class pediatric research hospital that consistently ranks on Fortune Magazine's "100 Best Places to Work For" list.

As a highly motivated and self-driven critical thinker, you will play a crucial role in leveraging data and your business acumen to advise and drive strategic decision-making, optimize processes, and improve overall performance within the Information Services department.

You will analyze and interpret complex data to provide strategic insights and recommendations to support decisions across a multitude of teams throughout the Information Services department.

Collaborate with cross-functional teams to identify opportunities, assess risks, and develop data-driven solutions that enhance our operational efficiencies, service delivery, and customer experience.

Leverage data-driven insights to guide strategic planning, resource allocation, and risk assessment.

Design and implement performance measurement frameworks to assess the effectiveness of Information Services' initiatives, projects, and processes.

Create visually compelling dashboards and reports to effectively communicate complex data insights to stakeholders, including senior management and executive leadership.

Collaborate with cross-functional teams, including IT leaders, business analysts, and stakeholders, to understand their need and provide data-driven solutions.

Create and execute a framework for assessing and monitoring the cost of services provided by the Information Services department.

Analyze economic data, including financial statements, market trends, and industry benchmarks, to identify patterns, trends, and opportunities for improvement.

Strong analytical skills with the ability to interpret complex data and draw meaningful conclusions.

Strong foundation in statistical analysis, machine learning, data modeling, and data visualization.

Proficiency in statistical analysis tools and financial modeling software.

Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.

Shows expertise in taking a structured approach to analyze and resolve issues.

Can present/facilitate independently in senior-level meetings.

Presents information as a structured story and anticipates questions well.

Keeps teams energized and focused on high-quality results.

Thinks long-term in building and executing metrics-driven plans and stretch goals for St. Jude Children's Research Hospital.

Builds structures and processes with clear lines of authority and accountability so teams know what they are empowered and accountable to do.

Defines standardized and effective user business/systems analysis and requirement gathering processes for large and complex technology projects related to functional area.

Proactively engages with customers to seek feedback and suggestions to deliver high quality service within own area.

This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs.

Jude Children's Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion.

Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family's ability to pay.

As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success.

View our Diversity, Equity and Inclusion Report to learn about the hospital's roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities.

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