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Senior Data Analyst, Customer Insights

1 month ago

Philadelphia, Pennsylvania, United States Comcast Full time
Job Summary

Comcast is seeking a highly skilled Senior Analyst to join our Xfinity Loyalty Strategy & Rewards Team. As a key member of this team, you will be responsible for architecting, managing, and analyzing special programs and promotions targeted at high-value segments of Xfinity's 30 million residential customers.

Key Responsibilities
  • Develop and maintain quarterly promotional plans and budgets in collaboration with Acquisition, Mobile, and Finance Teams.
  • Build and launch promotions, optimize in-market promotions, and integrate post-promotion results into future plans.
  • Initiate and maintain programs to support recurring customer growth, including proactive retention efforts and special projects supporting Xfinity Mobile churn reduction.
  • Collaborate with the Business Intelligence team and other analytics leads to define requirements and analyze complex data sets.
  • Translate data and insights into cohesive presentations for executive leadership.
  • Build strong relationships with internal stakeholders to influence the execution that drives and sustains the business.
Requirements
  • Field of study: Business, math, statistics, economics, or marketing.
  • 2-5 years of SQL and Tableau experience.
  • Ability to manage a complex workload with multiple priorities and tight deadlines.
  • Self-starter with the ability to work independently, thrive under pressure, and flourish in ambiguity.
  • Outstanding verbal and written communication skills, including the poise and presence to present to executive leaders.
What We Offer

Comcast is proud to offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and a range of employee perks and discounts. We are an equal opportunity employer and welcome applications from diverse candidates.