Customer Insights Analyst

5 days ago


Philadelphia, Pennsylvania, United States SimpleTire Full time

Job Title: Customer Insights Coordinator

Job Summary:

We are seeking a highly motivated and detail-oriented Customer Insights Coordinator to support our Sr. Manager of UX Research in developing research training materials. The ideal candidate will have a strong background in data analysis and research methodologies, with excellent communication and project management skills.

Key Responsibilities:

  • Assist in the execution of research plans and play a supporting role in transforming customer feedback into innovative recommendations.
  • Help ensure team members grasp project requirements and various research methodologies.
  • Craft test plans, including establishing screening criteria on the User Testing platform.

Requirements:

  • Bachelor's degree in information technology, digital media, computer science, or a related field.
  • 2 years' experience as a data analyst, including SQL.

What We Offer:

Telecommuting/ability to work remotely. Send cover letter and resume to SimpleTire.



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