District Manager

4 weeks ago


Knoxville, Tennessee, United States TEPHRA Full time
Job Title: District Manager

Job Summary:

As a District Manager at TEPHRA, you will be responsible for leading a team of professionals to achieve exceptional results in revenue growth, customer satisfaction, and operational excellence. You will oversee multiple accounts and units, ensuring the highest levels of safety, quality, and service excellence for employees, clients, and consumers.

Key Responsibilities:

- Leadership: Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality, and service excellence for employees, clients, and consumers.

- Client Relationship: Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities.

- Financial Performance: Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using systems.

- Productivity: Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management.

- Compliance: Ensure unit managers maintain a safe and healthy environment for clients, customers, and employees. Follow all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, and wage and hour.

Qualifications:

- Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery, or food and beverage industries.

- Demonstrated leadership skills with a broad knowledge of management practices, business judgment, and client/consumer interaction.

- Confirmed ability to hire, assess, develop, and grow hard-working talent.

- Established communication and teamwork skills to work with all levels on the organization from the front-line associate through leadership.

- Proven success in a repeat business model, including leading through change and turnaround initiatives.

Requirements:

- Contract food service experience required.

- Experiencing managing $40M+ in revenue.

- Strong leadership experience.
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