Brewery Restaurant Operations Manager

4 weeks ago


New York, New York, United States Delaware Park Casino & Racing Full time
Job Title: Brewery Restaurant Operations Manager

Delaware Park Casino is seeking a highly skilled and experienced Brewery Restaurant Operations Manager to lead the day-to-day operations of our new dining experience, High Steaks Brewery. As a key member of our team, you will be responsible for creating a fun-filled and entertaining environment where exceptional service and quality food and beverages are paramount.

Key Responsibilities:
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Lead and manage a team of restaurant staff, including training, coaching, and performance evaluations.
  • Monitor and control costs associated with food and beverage operations, ensuring compliance with established budgetary guidelines.
  • Develop and implement comprehensive training programs for staff, including daily presentation and explanation of new beers and food specials.
  • Assist in developing and executing restaurant marketing, advertising, and promotional activities and campaigns.
  • Recruit, supervise, and train restaurant staff, ensuring excellent customer service and high-quality food and beverages.
  • Ensure that all staff evaluations are accurate, completed timely, and detailed.
  • Adhere to and administer established Food and Beverage Policies, Labor Laws, Liquor Laws, and Delaware Sanitary Codes.
  • Communicate effectively with team members and guests, promoting positive relations and resolving guest complaints and inquiries.
Requirements:
  • Three to five years of restaurant management experience.
  • Ability to work independently with minimal supervision.
  • Knowledge of computer software, including Microsoft Word and Excel.
  • Strong leadership, interpersonal, customer relations, and effective communication skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift up to 40 pounds and push or pull up to 50 pounds throughout the shift.

Delaware Park Casino & Racing is an equal opportunity employer and welcomes applications from diverse candidates. Compensation details: $65,000.



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