Customer Experience Ambassador

2 days ago


Minneapolis, Minnesota, United States Four Seasons Full time

About the Job: Are you a people person with a passion for delivering exceptional customer service? Do you have a keen eye for detail and excellent communication skills? If so, we want to hear from you As a Front Desk Receptionist/Concierge at Four Seasons, you will play a critical role in creating unforgettable experiences for our guests.

Responsibilities:

  • Provide exceptional customer service to our guests, responding to their needs and exceeding their expectations.
  • Manage front desk operations, including check-ins, check-outs, and room assignments.
  • Collaborate with other departments to ensure seamless guest experiences.

What You Need to Succeed:

  • High school diploma or equivalent required.
  • 1-2 years of experience in a customer-facing role preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.

Why Join Us:

  • A competitive salary range of $58,000 - $68,000 per year, depending on experience.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a global luxury brand.


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