Beverage Experience Ambassador

5 days ago


Minneapolis, Minnesota, United States Acosta Group Full time

Explore a dynamic career with Acosta Group as a Beverage Experience Ambassador. This part-time role offers an exciting opportunity to showcase your passion for coffee and share it with customers in a retail setting.

Company Overview

At Acosta Group, we are dedicated to connecting people with the brands they love and creative technology that enhances their lives. As a Beverage Experience Ambassador, you will represent our client, Nespresso, and their premium line of espresso and coffee machines inside a local housewares retailer.

Compensation Package

The estimated salary for this position is $22-$25 per hour, offering a competitive pay rate for a part-time role. You will also have access to paid online and in-store training sessions to certify you on Nespresso product knowledge, W2 employment with biweekly pay schedule and direct deposit, 401(k) option with employer match, and paid time off.

Job Description

As a Beverage Experience Ambassador, you will serve as an in-store expert by consulting with customers and providing live machine demonstrations to highlight all of the reasons why Nespresso brewing products are the best on the market. Your enthusiasm and passion for the Nespresso brand will be essential in showcasing its sustainable business framework and how the brand can tailor to every taste preference and boost customers' morning routines with barista-like experiences at home.

Key Responsibilities

  • Exude enthusiasm and passion for the Nespresso brand at all times
  • Provide customers with the full Nespresso experience that includes coffee tastings, engaging machine demonstrations, and recommending product solutions that cater to customers' specific flavor preferences
  • Increase product sales and machine registrations through best-in-class demos, knowledge of products, and coffee expertise
  • Train store associates to communicate Nespresso information with confidence
  • Operate the Nespresso Trade Mobile Application to register machine purchases and coffee orders
  • Maintain tasting table/demo area in accordance with proper hygiene requirements and visual standards
  • Ensure demo machines are clean and functional
  • Establish positive professional connections with store leaders and associates
  • Participate in required program training sessions and team conference calls
  • Complete surveys with feedback and pictures after each shift

Requirements and Qualifications

  • Retail, sales, or training related experience
  • Enthusiast of coffee-related beverages
  • Previous food demonstration experience a plus
  • Engaging attitude with superior interpersonal skills
  • Comfortable presenting to individuals and groups


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