Retail Department Supervisor

2 weeks ago


Menomonee Falls, Wisconsin, United States HomeGoods Full time
About the Role

We are seeking a highly skilled and motivated Retail Department Supervisor to join our team at HomeGoods. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer experience.

Key Responsibilities
  • Customer Experience: Engage and interact with all customers, maintaining a clean and organized store, and role-modeling exceptional customer service.
  • Merchandising and Operations: Create a positive internal and external customer experience, promote a culture of honesty and integrity, and maintain confidentiality.
  • Team Leadership: Train and mentor Associates on established merchandising and processing principles, prioritize tasks and activities according to store plan, and monitor productivity of team.
  • Store Maintenance: Organize and rotate back stock for easy replenishment, maintain and uphold merchandising philosophy and signage standards, and ensure compliance with recycling and hazardous waste programs.
Requirements
  • Communication and Organization: Superior communication and organizational skills with attention to detail.
  • Teamwork and Adaptability: Able to work a flexible schedule, including nights and weekends, and respond appropriately to changes in direction or unexpected situations.
  • Leadership and Training: Capable of training others, lifting heavy objects with or without reasonable accommodation, and possessing 1 year retail and 6 months of leadership experience.
Benefits

HomeGoods offers a comprehensive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Applicants with arrest or conviction records will be considered for employment.

At HomeGoods, we value diversity and inclusion, and we are an equal opportunity employer. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.



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